TERMS OF SERVICE

Effective Date: January 1, 2023

1. Acceptance of Terms

By accessing or using the services provided by Castle Garage Doors ("Company"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. About Castle Garage Doors

Castle Garage Doors was founded as a result of a partnership between Scott Barker, the owner and operator of Complete Garage Door Solutions LLC, and Nathan Revsez, who has an extensive background in home services as the owner of J&J Plumbing Heating Cooling & Electric. This new branding of Complete Garage Door Solutions into Castle Garage Doors represents a stronger team and stronger service for our customers in northeast Ohio.

3. Description of Services

Castle Garage Doors, located at 61 S Seiberling St UNIT B, Akron, OH 44305, and reachable at (330) 208-9394, provides garage door installation, repair, and related services as described on our website and as agreed upon with customers.

4. Payment Terms

Payment is due upon completion of services unless otherwise agreed upon in writing. Failure to make timely payments may result in additional fees or suspension of services.

5. Warranty and Guarantees

Please refer to our Warranty Certificate for details on our warranty and guarantee policies.

6. Customer Responsibilities

Customers are responsible for providing accurate and complete information for services. Customers must ensure that their property is safe and accessible for our technicians to perform the required services.

7. Privacy Policy

We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.

8. Use of Cookies and Tracking Mechanisms

Our website uses cookies and other tracking mechanisms to collect data related to user behavior, which aids in improving user experience and delivering targeted advertisements. Among other purposes, these cookies allow third-party vendors, including Google, to show our ads across the internet.

9. Third-party Vendors

We collaborate with third-party vendors, including Google, to display our advertisements on websites across the Internet. These vendors may use cookies or other tracking technologies to serve ads based on your past visits to our website.

10. Remarketing

We may employ remarketing or similar audiences strategies to advertise online. This means that third-party vendors, including Google, might use cookies to serve our ads based on your prior visits to our website.

11. Opt-out

You have the choice to customize or opt-out of Google's use of cookies to serve ads based on your past visits to our website. To do so, please visit Google's Ads Settings.

12. Limitation of Liability

Castle Garage Doors is not liable for any damage or loss resulting from the use of our services, except as expressly stated in our warranties. Castle Garage Doors is not responsible for any damage or loss resulting from acts of God, misuse of products, or failure to adhere to maintenance and service requirements.

13. Termination

Castle Garage Doors reserves the right to terminate services or access to our website for any violation of these terms. Customers may terminate services by providing written notice, subject to any applicable contractual obligations.

14. Changes to Terms

Castle Garage Doors may update these Terms of Service from time to time. Customers will be notified of any significant changes.

15. Governing Law

These terms are governed by the laws of the state of Ohio, and any disputes will be resolved in the state or federal courts located in Akron, OH.

16. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Castle Garage Doors 61 S Seiberling St UNIT B, Akron, OH 44305 Email: info@castlegarageohio.com Phone: (330) 208-9394